1 Introduction & Consent
Welcome to b8999. These Terms and Conditions ("Terms") constitute a legally binding agreement between b8999 and its users. By registering on b8999 or using any of our services, you are considered to have fully accepted these Terms.
B8999 is an online gaming platform offering slots, Live Casino, fish games, bingo, and more to users in Bangladesh. Our goal is to provide a safe, fair, and enjoyable environment for all players.
2 Account Registration & Usage
A valid account is required to access b8999's services. You must provide accurate and complete information at the time of registration. Providing false or misleading information may result in account termination.
- Each individual may register only one account. If a single person is found to hold multiple accounts, both accounts may be suspended and all deposited funds forfeited.
- You are solely responsible for keeping your username and password confidential. You must not allow anyone else to access your account.
- Any breach of account security or suspicion of unauthorized access must be reported to b8999 Support immediately.
- Selling, transferring, or renting your account to any third party is strictly prohibited.
- The name and bank or mobile banking details provided at registration must belong to the same individual.
3 Age Requirements & Eligibility
You must be 18 years of age or older to register and use b8999's services. b8999 reserves the right to verify your age at any time and may request a national ID or other supporting documents as needed.
- By opening an account, you confirm that you are 18 years of age or older.
- B8999 is committed to preventing minors from accessing its gaming services.
- Parents and guardians are responsible for keeping their devices and accounts out of reach of children.
- If age fraud is confirmed, the account will be permanently closed and all funds will be forfeited.
4 Deposit & Withdrawal Policy
B8999 supports deposits and withdrawals via popular mobile banking services in Bangladesh, including bKash, Nagad, and Rocket.
- The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000.
- Withdrawals are typically processed within 15 to 30 minutes, though additional time may be required if verification is needed.
- The mobile number used for the deposit must match the number used for the withdrawal.
- If a bonus is active, the applicable wagering requirements must be met before any withdrawal can be made.
- B8999 may carry out additional verification for unusual or suspicious transactions.
- Deposits cannot be reversed once processed. However, if you report an erroneous transaction to support within 24 hours, it will be reviewed.
5 Bonus & Promotion Terms
B8999 regularly offers a variety of bonuses and promotions to its members. Each bonus comes with its own terms and conditions, which must be followed.
- The welcome bonus is available to first-time registered members only and can be claimed once per account.
- Withdrawing bonus funds typically requires completing 15 to 30 times the wagering requirement. Specific conditions will be stated separately for each bonus.
- Multiple bonuses cannot be active simultaneously unless specifically stated otherwise.
- B8999 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If bonus abuse or manipulation is detected, the bonus and any associated winnings will be forfeited from the account in question.
- Free spin bonuses apply only to designated games and will be automatically cancelled upon expiry.
6 Gaming Rules
All games on b8999 are powered by certified Random Number Generator (RNG) technology, ensuring every outcome is completely random and unbiased.
- If your internet connection drops during a game, the result will be saved on our servers and will be available once you reconnect.
- If a game is interrupted due to a technical error, b8999 reserves the right to make a final ruling on the outcome.
- In Live Casino games, the dealer's decision is final. If a round is cancelled due to a technical issue, all bets will be refunded.
- Attempting to access or interfere with the gaming system using any software or script is strictly prohibited.
- Any complaints regarding game outcomes must be submitted to support within 24 hours.
7 Prohibited Activities
- Using the platform for money laundering or any illegal transfer of funds.
- Abusing the bonus system — such as collecting bonuses through multiple accounts.
- Gaining an unfair advantage through hacking, manipulation, or any other form of technical tampering with the system.
- Harassing, threatening, or engaging in inappropriate conduct toward other users.
- Operating an account using a false identity, forged documents, or another person's information.
- Attempting to gain unfair advantage by filing chargebacks or payment disputes against b8999.
8 Account Suspension & Closure
B8999 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:
- If any provision of these Terms is breached.
- If the information provided is found to be false or incomplete.
- If suspicious activity is detected on the account.
- Upon instruction from legal or regulatory authorities.
You may also request account closure at any time through our support team. Any valid balance can be withdrawn before the account is closed.
9 Responsible Gaming
B8999 is committed to responsible gaming. Gaming should be a form of entertainment — not a source of income or a solution to financial difficulties.
- You can set your own deposit limits, session limits, and betting limits at any time.
- You may request a temporary cooling-off period or permanent self-exclusion at any time.
- If you notice signs of gaming addiction, please speak with our support team.
10 Privacy Policy
B8999 is committed to protecting your personal information. We never sell your data to third parties. Please read our Privacy Policy for full details on how we collect, store, and use your information.
- Information provided at registration is used solely for account management and service improvement.
- Payment information is stored in encrypted form and is never accessible to any third party.
- We do not share your data except where required to do so by legal obligation.
For more details, visit our Privacy Policy Read the page.
11 Right to Modify Terms
B8999 reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes, we will make reasonable efforts to notify you in advance via registered email or in-app notification.
- Continuing to use the platform after any changes have been made means you accept and agree to the updated terms.
- The date of the most recent terms will be shown at the top of the page. We recommend checking back regularly.
- If you do not agree to the updated Terms, please contact support to close your account.
12 Contact & Complaints
If you have any questions, comments, or complaints regarding these Terms and Conditions, please contact our support team. We are available 24/7, 7 days a week.
We aim to provide an initial response within 72 hours of receiving a complaint. Complex matters may require additional time to resolve.